FREQUENTLY ASKED QUESTIONS

DO I NEED A DOCTOR’S REFERRAL?

No. We are primary contact practitioners, meaning there is no need for a referral from your GP.

We do take part in the Chronic Disease Management program, which allows patients to access medicare visits which are accessed via your general practitioner.

WHAT TYPES OF HEALTH INSURANCE DO YOU ACCEPT?

We have Hicaps facilities onsite, so you can claim your private health insurance (GMHBA, HCF, BUPA etc.) on the spot.

WHAT IS YOUR NEW PATIENT PROCEDURE?

We assess and treat on the same day.

DO YOU DO THE SAME THING ON EVERY PATIENT?

Definitely not. We adapt our care so that it best suits an individuals wants/needs, age and condition.